<div class="returns-policy-wrapper"><header class="returns-header">
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<h1 class="returns-policy-title">Returns Policy</h1>
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</header>
<div class="returns-content-wrapper">
<div class="returns-content">
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<p class="returns-subheading"><strong>FREE EXCHANGES:</strong></p>
<p class="returns-description">Let’s get you the right fit! Exchanges are always free. Simply mark your exchange request on our EXCHANGE/RETURN form and send your item(s) back in original condition within:</p>
<ul class="returns-list">
<li>45 days for clothing items</li>
<li>30 days for jewelry items</li>
<li>15 days for watches and accessories</li>
</ul>
<p class="returns-description">Items must be returned in original condition. A flat $8 return processing fee will be deducted from your refund. To initiate a return, complete the EXCHANGE / RETURN form and print a prepaid return label. Refunds typically take 5–10 business days to appear on your original payment method.</p>
<p class="returns-subheading"><strong>Please Note:</strong></p>
<p class="returns-description">Fragrances are final sale and not eligible for return or exchange.</p>
<p class="returns-subheading"><strong>HOLIDAY RETURNS:</strong></p>
<p class="returns-description">We offer an extended return window during the holiday season. Orders placed during the holidays are eligible for return or exchange through mid-January or 45 days from the purchase date, whichever is later.</p>
<p class="returns-description">Please allow up to 5 business days for exchanges and returns to be processed after receipt by our warehouse.</p>
<p class="returns-description">Please allow up to 5 business days for returns and exchanges to be processed once received at our warehouse.</p>
<p class="returns-description">Have a unique situation? Email us at&nbsp; <a href="Support@luxyverse.com">Support@luxyverse.com</a> and we’ll be happy to help.</p>
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Returns

Rolex Datejust 36mm 16233 Black Sticks Dial Two Tone Gold Jubilee Band w. B/P

Rolex Datejust 41mm 116300 Custom 7ct Diamond Bezel & Dial Roman Oyster w. Box

Rolex Datejust 36mm Custom 3ct VS Diamond Bezel & Red MOP Dial S/S Quickset

Rolex Datejust 36mm Custom 3ct VS Diamond Bezel & White MOP Dial Quickset

Rolex Datejust 36mm Custom 3ct Diamond Bezel & Black Dial Automatic Quickset

Rolex Datejust 36 36mm 16200 White Dial Automatic Steel Oyster Band w. Box

Audemars Piguet Millenary 15049ST 38mm Stainless Steel Band Black Dial Automatic

Cartier Roadster 37mm Custom Diamond Bezel Black Dial Automatic Date Watch

Rolex Datejust 41 "Who Cares I'm Already Late" Dial Stainless Jubilee Band

Michele Women's Serein

Michele Women's Deco

Breitling Galactic 44 Blue Dial Men's Watch

Tag Heuer Link Calibre 5 Automatic Automatic Stainless Steel Watch

TAG Heuer 'Formula 1' Stainless Steel Black Ceramic Chronograph Watch

TAG Heuer Aqauracer Caribbean Edition Automatic Men's Date Watch

Tudor Glamour Date-Day 39 Date-Day Silver 10 Diamond Dial

OMEGA Seamaster Aqua Terra White Shell Dial Automatic Men's Watch

Breitling Superocean Heritage Men's Black Watch - A17320

Breitling Superocean Heritage 42 Black Dial Mens Watch

Rolex Oyster Perpetual Cosmograph Daytona Black

TAG Heuer Women's 'Formula 1' Stainless Steel Black Ceramic Chronograph Watch

Tudor Glamour Date-Day 39 Date-Day Silver 10 diamond dial

Rolex Datejust White MOP Diamond Dial Watch

ROLEX Oyster Perpetual Datejust 26mm Silver Roman Dial Ladies Watch

Ladies Vintage ROLEX Oyster Perpetual Datejust 26mm Gold Dial Pyramid Diamond

Mens ROLEX Oyster Perpetual Datejust Steel & Gold Silver Stick Dial  36mm Watch

Mens Vintage ROLEX Oyster Perpetual Datejust 36mm Silver Dial White Gold Steel

Ladies Vintage ROLEX Oyster Perpetual Datejust 26mm Gold Tapestry Dial Watch

Mens Rolex Oyster Perpetual Datejust Stainless White Gold Diamonds 36mm Linen

BLANCPAIN LEMAN GRANDE DATE WHITE DIAL Black Strap 40MM REF: 2850-1127-53b

Speake-Marin spirit mkII Steel DLC 42mm PIC.20000 Box and Papers 

Rolex White Track 26mm Datejust SS Diamond lugs & Emerald

Bell and Ross BR-X1 Chronograph Rose Gold Ceramic 45mm BR-X1-PG-CE Full Set

IWC PORTUGUESE CHRONO DIGITAL PERPETUAL REF IW397204 BLUE DIAL 45MM FULL SET

Versace Black 38 mm VEVH00820

Romain Jerome Steampunk PVD Steel Black Skeleton Men's Watch RJ.T.AU.SP.005.01

Brand New Tudor 41mm Heritage Black Bay Steel & Gold Watch Reference 79733N 

Ulysse Nardin Marine Chronometer Rose Gold 41mm 266-66 Full Set

Omega Aqua Terra Chronograph 44mm Stainless Steel 23110445004001 Full Set

Fendi Timepieces Red 28 mm

Tissot Classic 18k Yellow Gold Brown Leather Quartz White Ladies Watch H64333000

Rolex 31mm Datejust White Mother of Pearl Diamond Dial Bezel with Sapphires and Diamond Lugs 68274

Women's Rolex 31 mm Datejust Vintage Diamond Bezel with Emeralds Two Tone BLUE ROMAN RT Baguette Color Diamond Dial

Maurice Lacroix Masterpiece Chronograph GMT Stainless Steel MP6398

Bulgari Bulgari Women's Two-Tone Quartz Watch Stainless Steel 18k Gold BB 26

Rolex Tudor Prince Optimist International Distinguished 14K Gold Box Papers

TAG HEUER MENS LINK  WJ1114.BA0570 MOTHER OF PEARL DIAMOND STEEL LUXURY WATCH

Baume & Mercier Beautiful Ref 38305 Green Malachite Dial 18K Yellow Gold

Romain Jerome 1969 Heavy Metal Blue Silicium Steel Men's Watch RJ.M.AU.020.02

TAG HEUER AQUARACER 500 CHRONOGRAPH BRACELET 43MM REF: CAJ2110.BA0872 FULL SET

Chopard Happy Sport Snowflake 32.5mm 8236 white rubber strap

Tag Heuer Professional Watch

Chopard Classique Yellow Gold Diamond Mens Watch 3154

TAG HEUER AQUARACER WAJ1110.BA0871 500M DIVER BLACK SWISS QUARTZ MENS WATCH

Gerald Genta Retro Solo 18k Yellow Gold Diamond Bezel Automatic Watch G.3671

corum Classical automatic flyback chronograph 43mm 996.201.20 LE Full Set

Ulysse Nardin Marine Chronometer Rose Gold bezel Brown Dial 1185-126 43mm

Rolex Diamond 16014 36mm Mens Watch

Rolex Explorer II GMT 16570T 40mm Mens Watch

Michele Stainless Steel Mw2 Mw07c01 Diamond Ladies Watch

Tag Heuer 2000 Series WK1110-0 37mm Mens Watch

Richard Mille Rm 010 RM011 48.00mm Mens Watch

Patek Philippe Twenty-4 4910 Womens 25mm Watch

Ebel Classic Wave E1187F41 37mm Unisex Watch

Michele CSX MWW03C000126 38mm Womens Watch

Maurice Lacroix Les Classiques LC6027 40mm Mens Watch

Rolex Datejust 116334 41mm Mens Watch

Richard Mille Rm 055 RM 035 50.00mm Mens Watch

Roger Dubuis Hommage RDDBHO0566 42mm Mens Watch 

Tag Heuer Carrera 962006 40mm Mens Watch

Tag Heuer Carrera WV211M 39mm Mens Watch

Tag Heuer Professional CN2111 42mm Mens Watch

Chopard Happy Sport Square XL  35mm Womens Watch

Rolex Diamond 116231 36mm Mens Watch

Rolex Diamond 16013 36mm Womens Watch

Ernst Benz ChronoLunar GC40318 A 44mm Mens Watch

Ernst Benz ChronoLunar GC40312 A 44mm Mens Watch

Ernst Benz ChronoLunar GC40311 A 44mm Mens Watch

Ernst Benz ChronoSport GC40215 44mm Mens Watch

Ernst Benz ChronoSport GC40214 44mm Mens Watch

Ernst Benz ChronoSport GC40212 44mm Mens Watch

Ernst Benz ChronoLunar GC20318A 40mm Mens Watch

Ernst Benz ChronoSport GC20217 40mm Mens Watch

Ernst Benz ChronoSport GC20215 40mm Mens Watch

Ernst Benz ChronoSport GC20214 40mm Mens Watch

Ernst Benz ChronoSport GC20213 40mm Mens Watch

Ernst Benz ChronoScope GC20118 40mm Mens Watch

Ernst Benz ChronoScope GC20117 40mm Mens Watch

Ernst Benz ChronoScope GC20116 40mm Mens Watch

Ernst Benz ChronoScope GC20115 40mm Mens Watch

Ernst Benz ChronoScope GC20113 40mm Mens Watch

Ernst Benz ChronoScope GC20112 40mm Mens Watch

Ernst Benz ChronoLunar GC10318A 47mm Mens Watch

Ernst Benz ChronoSport GC10218 47mm Mens Watch

Ernst Benz ChronoSport GC10216 47mm Mens Watch

<div class="warranty-page">
<div class="warranty-header">
<h1><strong>Warranty</strong></h1>
</div>

<div class="warranty-wrap-content">
<div class="warranty-content">
<h3 class="warranty-content-heading">Watch Warranty</h3>
 LuxyVerse offers a limited warranty on all watches sold through our marketplace. Under the LuxyVerse warranty, we will repair any defects in the materials or workmanship as defined by the original manufacturer’s warranty.
<h3 class="warranty-content-heading">What does the LuxyVerse Marketplace Warranty cover?</h3>
<p>This limited warranty covers defects in materials and workmanship within the Warranty Period as defined below. This also includes any water damage as defined under the parameters of the original manufacturer’s warranty.</p>
<h3 class="warranty-content-heading">What does the LuxyVerse Marketplace Warranty not cover?</h3>
<p>LuxyVerse’s limited warranty does not cover external damage to the product including crystal damage, bracelet, strap or attachment, bezel, crowns, stems, finishes, clasps, “wear-and-tear”, accidental, incidental or physical damage.</p>
<h3 class="warranty-content-heading">What is the LuxyVerse Marketplace Warranty period?</h3>
<p>LuxyVerse will honor the manufacturer’s warranty on all never-worn watches. Unless otherwise indicated in the listing, all never-worn watches have a 2-year warranty. All other pre-owned watches have a 1-year warranty. Vintage watches do not come with a watch warranty.</p>
<h3 class="warranty-content-heading">Where can my watch be serviced under the LuxyVerse Marketplace Watch Warranty?</h3>
<p>To have your watch serviced under the LuxyVerse warranty, email support@luxyverse.com or call 1-800-690-3736 and a concierge associate will arrange to have your item shipped back to us, free of charge.</p>
<div class="warranty-image-row"><img class="warranty-image1" src="https://lvlive.nyc3.digitaloceanspaces.com/.renditions/wysiwyg/img1.jpg" alt=""> <img class="warranty-image1" src="https://lvlive.nyc3.digitaloceanspaces.com/.renditions/wysiwyg/img2.jpg" alt=""></div>
<h2 class="warranty-category-heading"><strong>Jewelry Warranty</strong></h2>
<h3 class="warranty-content-heading">Peace of mind for your piece of jewelry.</h3>
<p>We stand behind every piece of jewelry that comes out of our workshop in Milwaukee, Wisconsin. All of our pieces are handset, never machine stamped, and constructed with attention to each detail.</p>
<h3 class="warranty-content-heading">Lifetime Stone Guarantee</h3>
<p>Our Lifetime Stone Guarantee ensures the quality of every Nexus Diamond™ alternative or moissanite stone for as long as you own it.</p>
<h3 class="warranty-content-heading">Additional Protection</h3>
<p>Lifetime Manufacturing Warranty: We take pride in the quality and craftsmanship of our jewelry and offer a free lifetime warranty against manufacturing defects.</p>
<h2 class="warranty-category-heading"><strong>Apparel Warranty</strong></h2>
<h3 class="warranty-content-heading">Additional Protection</h3>
<p><strong>Quality is the heart of who we are.</strong></p>
<ol>
<li>&nbsp; All Quality Promise returns are handled on a case-by-case basis.</li>
<li>&nbsp; Proof of purchase or identification required.</li>
<li>&nbsp; Items impacted by ordinary wear and tear, personal preference, misuse or accidents are not eligible for return.</li>
</ol>
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</div>
</div>

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